faq

Frequently Asked Questions:

You can view your shopping cart at any time by clicking the “cart” icon, located at the top right.

When you are finished shopping, click the “cart” icon.
Each title is listed in your cart, with the format and quantity displayed. When you have added all the titles you need click “continue to checkout”.

Once a print book order has been placed, we cannot make any changes to the order or shipping method for the order.

If you receive a Payment Failure email, we were unable to process your order. Please verify your billing details before you re-enter your payment information. Most often, payment failures are due to an improperly entered billing address.

If your order has taken longer than our estimated shipping and printing times to arrive, please contact us via our contact form.

After purchasing you can print a receipt from the order confirmation page. Once on the confirmation page, right-click on the page and select “print”, then follow your computer’s instructions for printing.

If items are missing from your order, please contact us via our contact form.
If you received damaged, defective, or incorrectly packaged items, we are happy to provide a replacement copy. Please notify us within 30 days of your order’s shipment date via our contact form. If an is damaged or defective, please take a photo and attach it to the email.

Ebooks are not returnable or refundable and cannot be exchanged after purchase.

We currently deliver to the US and Canda.

Contact Form: